Priority vs Severity

High Severity – High Priority bug

This is when major path through the application is broken, for example, on an eCommerce website, every customers get error message on the booking form and cannot place orders, or the product page throws a Error of page not found.

High Severity – Low Priority bug

This happens when the bug causes major problems, but it only happens in very rare conditions or situations, for example, customers who use very old browsers cannot continue with their purchase of a product. Because the number of customers with very old browsers is very old version, it is not a high priority to fix the issue.

High Priority – Low Severity bug

The logo or name of the company is not displayed on the website. It is important to fix the issue as soon as possible, although it may not create cause a System and other component.

Low Priority – Low Severity bug

The privacy policy page take a long time to load. Not many people view the privacy policy page and slow loading doesn’t affect the customers much.